Doctors or mechanics?
The oil and petrochemical industry was seeking to
expand its business and so were the spare parts manufacturers. Both came
together and devised a plan to achieve their ambitions.
They called the mechanics and told them, look we
can work together and better our prospects. How, asked the mechanics because
for them there was no light at the end of the tunnel.
Do you know why there is no business?
People are not coming to us.
No that is not the reason, think again.
Maybe our skills are not good.
No, these don't matter. People are not coming to
you because they are faithfully following the user manual of the manufacturers.
So?
Come on. The manufacturers know best about the
vehicles. They want their vehicles to perform well and so they provide valuable
information in the users manual. Following the user manual ensures the vehicles
perform well and there are no breakdowns. If there are no breakdowns they don't
need you.
Aha!
Glad to know you understand.
But how do we convince people not to follow the
users manual?
Tell them you can do better.
How do we do that?
We will provide you with our products. You just
tell the vehicle owners their vehicles will perform better if they use them.
Better speed. Better longevity. Less breakdowns.
What if they don't listen and continue to follow
the users manual?
We will bring out a research paper condemning the
user manual and declare it illegal.
Wow! Can you really do that?
Trust us.
But will not people wake up when they realize that
their vehicles are breaking down more often and are being scrapped in less time
than normal?
Keep them focussed on the speed. We will capture
the media and tell them why speed is the most important thing.
The mechanics were enthused and supported the
industry. The people started using the products and needed the services of
mechanics more often. More people started entering the profession of vehicle
repairs and the number of garages increased. The industry gained by increasing
its turnover.
The manufacturers were aggrieved but they had
little recourse. The user manuals were banned. The public felt the user manuals
were outdated and of no use. They became dependent on the new scientific
technology.
They did not mind sacrificing their vehicles.
They did not mind spending a fortune on repairs.
They became fixated on science.
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